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  1. How hard is my water?
  2. Do you add Fluoride to your water?
  3. What do you use to disinfect your water?
  4. How often is your water tested?
  5. What is the minimum residual pressure?
  6. Who is responsible for the water meter?
  7. Who is responsible for a leak before the water meter?
  8. Who is responsible for a leak after the water meter?
  9. How much water goes through a small leak?
  10. How can I check my own equipment for a leak?
  11. Is there any outside help in finding a leak?
  12. What is the average household usage?
  13. What is the average usage for livestock?
  14. When is my water bill due?

 

How hard is my water?

The water that you get from us is about 17 grains hard.  If you have a water softener installed at your home you should adjust it accordingly.

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Do you add Fluoride to your water?

Yes, it is the state law to add Fluoride.  The acceptable Fluoride range is between 0.9 MG/L - 1.7 MG/L.  We maintain a level of 1.3 MG/L.  We are required to send in a monthly Fluoride test to the state for testing.

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What do you use to disinfect your water?

We use Chlorine Gas to disinfect the water.  It is a federal law that all potable water systems of a certain size must disinfect their water.  The level varies throughout the rural water system, if you are close to a water treatment facility the levels will be higher.  The levels will decrease the farther away from the water treatment plant that you live. 

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How often is your water tested?

We test our water daily for such things as Chlorine, Iron & Manganese.   Monthly, Sioux Rural Water System, Inc. and the State of South Dakota tests for Nitrates, Fluoride and Bacteriological samples.  All regulated and non-regulated chemicals are set up on a yearly or bi-yearly sampling schedule by the State of South Dakota.

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What is your minimum residual pressure?

We will provide a minimum residual pressure of 20 psi at full dynamic loading.   However, the residual pressure throughout the entire system ranges from 35-200 psi with a minimum delivery capacity of 1 1/2 gallons per minute.  The average pressure regulator setting is around 50 psi.

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Who is responsible for the water meter?

Sioux Rural Water System, Inc. is responsible for the regular maintenance on the water meter.  It is the customer's responsibility to provide a suitable frost-proof place for a meter to be placed on the customer's premises, this shall be unobstructed and accessible for reading at all times.

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Who is responsible for a water leak before the water meter?

If a consumer has a water leak due to natural causes on their metering equipment, service line or main line Sioux Rural Water System, Inc. is responsible to repair this at no cost to the consumer.  If the leak is from a frozen water meter or neglect on the consumers part then this may be a billable  repair.

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Who is responsible for a water leak after the water meter?

If a consumer has a water leak that is located after the water meter on the consumer's private plumbing then this is the responsibility of the consumer.  The consumer is also responsible for all water that may have gone through the water meter due to the leak.

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How much water goes through a small leak?

An continuous leak from a hole with an average pressure of 50 psi over a 24 hour period would leak these amounts:

1/32"

=

170 gallons

1/16"

=

970 gallons

1/8"

=

3,600 gallons

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How can I check my own equipment for a leak?

Yes, we have listed a few helpful hints that you may use to aide you in finding a leak that you may have.

  1. First to determine if there is a leak, check to see if you have a basement meter.   If you don't have a basement meter this may be somewhat harder and you may need assistance.  On the water meter face, there is a small red triangle.  Making sure that you have no faucets on or are using water anyplace else then check to see if this red triangle is moving.  If this red triangle is moving then more than likely you do have a leak.

  2. One of the major causes for water loss that may be hard to detect is your toilet.   To check this place a colored food coloring in the tank of the toilet and let stand (don't flush).  If the food coloring shows up in the bowl of the toilet you have a leak on your toilet.  This may take anywhere from only minutes to possibly an hour depending on the size of the leak.

  3. Another major cause for water loss is yard hydrants and automatic waters.  Most of the time if you place your ear to the top of either one of these you can water running if they are leaking and hear nothing if they are not leaking.

  4. Water softener's are also another place to check.  If you have a water softener installed, does the regeneration cycle have a consistent pattern or does it regenerate constantly.

  5. Do you have an old cistern or well that has not been properly disconnected from your rural water supply?  If so the old check valves in the well may be letting water flow into the well.  If the water is flowing into the cistern there could be cracks or leaks in the cistern that are letting the water into the ground.

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Is there any outside help in finding a leak?

Yes, we at Sioux Rural Water System, Inc. can try to assist you with a listening device and our experience.  We also have outside sources that we can obtain to help further in this assistance.

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What is the average household usage?

We have found that an average usage per person is about 2,000 gallons per month. This is normal household usage only not watering the lawns, gardens or washing cars.  We have listed below some average usage's for the following:                        

Shower 25-50 gallons; (5-10 gal/min)
Tub bath 36 gallons (full tub)
Toilet flush 5-7 gallons
Tooth brushing 2-5 gallons/minute; (tap running)
Hand washing 2-5 gallons/minute; (tap running)
Dish washing 2-5 gallons/minute; (tap running)
Automatic Dishwasher 15-20 gallons (full cycle)
Clothes washer 30-60 gallons (full cycle)
Garden hose 5-10 gallons/minute

Another place that you can find information on water use is to visit the web site we have provided for you.  It is http://www.waterwiser.org/wtruse98/main.html

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What is the average usage for livestock?

We have listed below some basic averages that you can use.  These are approximate daily water needs for the farm and they are based on a per animal per day basis unless stated otherwise.

Sheep or Goats 2 gallons/head
Horses or Mules 12 gallons/head
Dairy Cows 20 gallons/head
Dry Cows 15 gallons/head
Beef Cows 20 gallons/head
Swine 4 gallons/head
Laying Hens 9 gallons/100 birds
Ducks 22 gallons/100 birds
Sanitation Flushing & Cleaning 500 gallons/day
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When is my water bill due?

Each month all consumers are to read their water meter on the first day of the month, payment is due in the office by the 10th day of the month.  If a consumer is late on their water bill they should add a $7.00 late fee to their water bill if it is postmarked after the 20th of the current month.

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Last Modified:  November 01, 2003

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